SUPPORT

 

Welcome to your Global Customer Support Center.You are just a click away from opening a ticket, getting telephone contracts, hours of operation and links to training and materials--all the support you need to optimize your use of Scientific solutions and services.

Customer & Account Support

Invoice question
Address change
Ordering a product
Product claim
Refund request
Return material authorization
Serial number request
User/Admin Account/Password
Other
FAQ

Product & Technical Support

Open a support ticket
How to use a product
Data corrections
Searching
Changing product entitlements
Usage Reports
Submit a journal for coverage
Technical FAQs
EndNote
ReferenceManager
ProCite

Product Training & Support Documentation

Whether you want to get the basics or fine tune your skills, Thomson Reuters can help with a variety of targeted training opportunities. Select your product to get started.